privacy policy
Please read carefully the following Privacy Policies and Personal Data Treatment of the Costa Rican Tourism Institute.
The use of our Website implies that you acknowledge having read and accepted our Privacy Policy and Personal Data Treatment presented here, as well as our Terms and Conditions.
Legal Basis:
The Law of Protection of the Person Against the Treatment of Your Personal Data (Law No. 8968) of Costa Rica and its Regulations (Executive Decree No. 37554-JP) establish the rights of the holders of personal data regarding the treatment of the same.
The Costa Rican Tourism Institute is in full compliance with all the regulations cited above.
In compliance with the privacy policies of the European Union (GDPR) and other regions of the world, currently in force and in the future, the Costa Rican Tourism Institute is committed to ensuring the best compliance, despite the terms of use and privacy policies of this website, are subject to the legislation of Costa Rica and any difference or legal disagreement, can only be addressed in the territory of Costa Rica through the judicial authorities and according to the legislation of the country.
Definitions:
Database: Any file, file, registry or other structured set of private personal data that is processed, automated or manual, on the site or in the cloud, under the control or direction of a person in charge, whatever the modality. of its elaboration, organization or access.
Communication: Any information exchanged or conducted between two or more users through a telecommunications service.
Consent of the owner of the personal data: Any expression of will, express, free, unequivocal, informed and specific that is granted in writing, for a specific purpose, by which the owner of the personal data or his representative consents to the treatment of his personal information.
Location data: Any data transmitted by a telecommunications network that indicates the geographical position of the terminal equipment of a user of a telecommunications service.
Traffic data: Any data related to the conduct of a communication through a telecommunications network or for the purposes of billing it.
Processing of personal data: Operations, set of operations or technical procedures of an automated or non-automated nature, carried out through the use of hardware, software, networks, services, applications, on site or in the cloud, or any other information technology, that allow the selection, collection, recording, conservation, elaboration, modification, extraction, transmission, blocking, destruction and cancellation of personal data and information related to communications made through telecommunications networks, as well as access and / or transfers of data resulting from communications, inquiries, interconnections and transfers.
Collection and Use of Information:
The Privacy Policy and Treatment of Personal Data of the Costa Rican Tourism Institute applies to the collection and use of the information that you provide us through our Website, such information will be used only by the Costa Rican Tourism Institute in compliance with its purposes.
The information will be used for the purpose for which it was requested. The Costa Rican Tourism Institute respects your right to privacy, and will not provide third parties with the personal information of its users without their consent, unless required by applicable law.
Data Subject to Conservation and Treatment:
The Costa Rican Tourism Institute collects the following personal data, among others, when the user fills out a contact form located on the website or participates in newsletters, contests or activities carried out on behalf of the Costa Rican Tourism Institute on Social Networks or other providers with the sole purpose of providing a service to which the user wishes to access: Name, telephone, email, gender, country of residence, age, details of interest of the requested information.
The personal data object of conservation by the Costa Rican Tourism Institute, detailed in the previous point, will be used by the latter for all that is relevant when acting and competences legally given to the Costa Rican Tourism Institute.
The Costa Rican Tourism Institute will collect personal data together with the informed consent of the owner of these, for their respective databases, only for the purpose indicated in each request.
You can exercise your rights of access, rectification, cancellation and opposition in relation to the treatment of your personal data by contacting the Costa Rican Tourism Institute through the information indicated in the Notifications section of this Privacy Policy and Treatment of Personal Data.
Cookies:
We use tracking technology with "cookies". You can use the settings of your browser to disable the use of "cookies", if they are disabled you can continue browsing our Website, but with some restrictions.
Authorized Personnel:
In accordance with current legislation, only personnel authorized by the Costa Rican Tourism Institute may access the data described above. In some cases, third party service providers of the Costa Rican Tourism Institute may use the personal data of users to provide certain services. In this case, the providers will adopt all the necessary technical and administrative measures to prevent the use of confidential information for purposes other than the provision of services, its accidental or unlawful destruction and / or its accidental loss, forcing them to comply with this Policy of Privacy and Treatment of Personal Data, as well as with the security measures that the Costa Rican Tourism Institute has to safeguard the personal data that it has in its databases and its treatment.
Technical and Administrative Measures:
The Costa Rican Tourism Institute has clearly defined the physical and logical measures that guarantee the security of the information contained in the databases of the Costa Rican Tourism Institute, availability, confidentiality and integrity of the information and to ensure that it is not accessed by unauthorized third parties.
Since no system can guarantee complete security, it is about keeping the information that the User supplies or accesses as secure as possible, including their physical security at the location on the server where the information is stored.
The Costa Rican Tourism Institute states that it has information management plans in case the systems conflict or are subject to violations, the foregoing in accordance with internal security measures.
Miscellaneous:
The validity of the Privacy Policy and Treatment of Personal Data of the site visitcostarica.com, represented by the Costa Rican Tourism Institute, ends at the time the user accesses the links contained on this website and leading to external sites or services belonging to companies, events or published news.
The validity of the information is verified at the time it is published, but does not guarantee the veracity of it over time, especially data related to contacts and services offered by third parties. That is why, users of the visitcostarica.com website are urged to verify all information through other means before accepting it as true.
Modifications:
The Costa Rican Tourism Institute can modify this Privacy Policy and Treatment of Personal Data at any time, without prior notice, coming into effect immediately and notifying the holders of personal data hereby. If the owner of the personal data does not agree with the new conditions, he/she may revoke the informed consent granted.
Notifications:
The Costa Rican Tourism Institute is committed to protecting the data that you provide us. If you have any questions, comments or concerns about our Privacy Policy and Treatment of Personal Data, please contact us by sending an email to: saul.ruiz@ict.go.cr.